Young People

If you are 13-25 years old and want help with something that is impacting on your life, please come along to the Uptown Coffee Bar between midday and 6pm on any weekday, except Monday.

Let any of our staff know that you would like a word and they will find the time and a suitable place to listen. We promise that you won’t be judged and that we will treat you with respect.


Give us a call on 01296-431183
Email us at –
Contact us through Facebook

Who can help?

If you have any questions about counselling contact Margaret at

For help with housing: phone or email and ask for Martin, Jovan or Nicky
If you have questions about employment: phone or email and ask for Atia
To get help with women’s issues phone or email and ask for Atia or Jo
For any other issues to do with, education & training, help with the law, sexual health or living skills, contact us and a member of staff will be available to help.

We will not put pressure on you to tell more than you want to, or to undertake any action. Sometimes being able to tell someone is enough, but we can also help you to explore the options, so you can make an informed decision about your next steps.


If you are concerned about the welfare of a young person and feel that they would benefit from our services, please bring them along to the Uptown Coffee Bar and introduce them to our team.

Alternatively, you can:

Give us a call on 01296 431183 during our office hours.
Email –
Contact our Counselling Co-ordinator, Margaret, at

IMPORTANT – If the young person is under the age of 18 it is essential that you report any safeguarding issues to the First Response team, BEFORE making a referral to Youth Concern

If you would like to know more about our services or would like to discuss opportunities for working together, please send us an email.


We stand apart from other youth support agencies because the support we offer is informal, flexible, responsive and designed to meet individual need at a pace which is right for each young person.